Contact Us

Your questions are welcome

Give us a call or drop us a message

The easiest way to contact us is to call us on 01732 783565 or email us at paulswan@thinkpositive.co.uk.

Please tick this box to confirm you have read and understood our privacy statement https://www.quilter.com/important-information/privacy-notices/appointed-representative-privacy-notice/

If you are unhappy with our service

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:

Quilter Financial Planning Complaints Department

SUNDERLAND
SR43 4JR

Email: QFPcomplaints@quilter.com
Tel: 0808 171 2626

You can find more information by visiting the Quilter Financial Planning website: Quilter Financial Planning 

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service(www.financial-ombudsman.org.uk)

Where we are

Riverside Business Centre, River Lawn Road, Tonbridge, Kent, TN9 1EP

Privacy Notice

Swan Financial Services and Positive Solutions are trading styles of Quilter Financial Services Limited, which is authorised and regulated by the Financial Conduct Authority.

Quilter Financial Services Limited is entered on the Financial Services Register (https://register.fca.org.uk/s/) under reference 184591.

Quilter Financial Services Limited is registered as a company in England & Wales. Registered Number: 03276760. Registered address: Senator House, 85 Queen Victoria Street, London, United Kingdom, EC4V 4AB.

The guidance and/or information contained within the website is subject to UK regulatory regime and is therefore targeted at consumers based in the UK.

Approver Quilter Financial Services Limited 17/03/2025.